1. Eligibility for Refunds
Refunds are considered under the following conditions:
- The service was not delivered as promised.
- The service was cancelled by us due to unforeseen circumstances.
- You cancel your order/request within the allowed cancellation window.
- Payments were charged in error (e.g., duplicate transactions).
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Services already completed or partially delivered.
- Delays or issues caused due to customer-provided incorrect information.
- Change of mind after service confirmation.
- Failure to follow instructions or service requirements.
3. Refund Process
- Submit a refund request by contacting us at [Insert Email/Support Link] within [X days] of the transaction or service date.
- Provide order/service details and the reason for your request.
- Our support team will review and confirm eligibility.
- Approved refunds will be processed within [7–14 business days] to the original payment method.
4. Cancellations
- Customers may cancel a booking within [Insert Time Frame, e.g., 24 hours] before the scheduled service to be eligible for a full refund.
- Late cancellations may incur a deduction or may not qualify for a refund.
5. Contact Us
For refund or cancellation requests, please reach us at:
📧 [Insert Contact Email]
📞 [Insert Phone Number]
📍 [Insert Business Address]